If you have placed orders with us in the past then you must have noticed that it has taken longer than usual to receive your order. First off, we would like to apologize for the delays. We completely understand the frustrations that some of our customers have expressed. We understand that these products are time sensitive for a lot of customers and that long delays can cause problems with people’s growing operations. We want everyone to know that we have been working around the clock to get order out as soon as we possibly can.
These set backs are not typical and are a direct result of the shipping delays caused by covid-19, business closings, supply chains becoming disrupted, all of the stay at home orders and a number of other uncontrollable factors, when combined have resulted in the massive delays that a great deal of e-commerce business owners have been experiencing.
We want nothing more than to get our customer’s products out to them in a timely fashion. We are making every effort to get things out asap, but we can only sterilize a finite amount of substrate in a 24 hour period.
We're facing an unprecedented time, with people around the world feeling the impact of COVID-19. The situation is changing every day, and we're doing what we can to take care of our team. As members of the ecommerce community, we'll play an important role during this time, with millions of people in quarantine ordering supplies they need.
We are all in this together and we will get through this. Everyone here at MycoHaus would like to take this opportunity to thank all of our customers from the bottom of our hearts. We truly appreciate your business. Stay healthy and safe out there.
Here at Mycohaus we offer a variety of different growing supplies & materials for the home-based, professional and novice mushroom enthusiast. We provide you with the highest quality and most cost effective mushroom growing products available. We also provide online support and educational information in order to help our customers understand the process and concept of proper mushroom cultivation. We strive to be your one-stop shop for all of your mushroom growing and mycology needs!